Terms and Conditions

The Terms and Conditions for Think Big are below and we strongly recommend you read these in full. When you apply for funds and receive these, you are agreeing to Think Big terms and conditions.

Here are 3 highlights that we really need you to know:

  • Once you have signed up to Think Big you are giving permission for us to showcase your project, photos and videos.
  • Beware on posting content that does not belong to you…these can cause copyright issues for you and us. Even an image from Google can be owned…
  • Take care when posting on your cloud and facebook. Keep yourself safe and respect others.

*supporting documents are given in italics. If you would like to see a copy of any of these then please contact us. When we have our web refresh these will be easy for you to see at just a click.

Each application for a Think Big Award must be consistent with the aims of the Think Big programme.

We inspire, support and enable young people with great ideas; so they can have an impact on society while getting the hands on experience and skills they need to thrive in today’s digital world.

Think Big invests in young people from all backgrounds to unlock their potential and opportunities for a better future. We aim to inspire and develop their entrepreneurial spirit and digital skills so they can achieve more and build a better society.

Projects must not be for profit activities. Projects must involve a tangible improvement, aimed at inspiring the community.

Full criteria

The full criteria are outlined on our website www.o2thinkbig.co.uk

1. Think Big is funded by Fundacion Telefónica and Telefónica UK(www.o2.co.uk). It is managed in collaboration with the National Youth Agency (www.nya.org.uk). The applications, approvals and support for Think Big is undertaken by a team based at Think Big Hub, Hoxton Square London. In this document they are referred to as Think Big Administrators.

2. Only projects that take place within the UK are eligible for an Award.

3. The Think Big programme is aimed at benefiting and supporting young people’s projects that will involve a tangible improvement for their community or tackle a problem with society. Think Big projects must be:

  • Projects led by young people aged 13 – 25 years old who are based in the UK
  • Projects that have a clear aim and benefit a community
  • Project ideas that are socially beneficial and harness the best of digital to make them a reality
  • Projects that are completed within six months
  • Projects that are realistic and achievable within £300 

4. The following projects are not eligible for an Award:
We don’t want to see...

  • Business’ or any projects that aim to make a profit
  • Existing projects that do not include any new elements
  • Projects taking place outside of the UK
  • Projects that are fundraising for charities
  • Projects that require the full funding for equipment
  • Projects that want training for individual benefit
  • Trips out, or leisure activities, there needs to be a clear project idea
  • Professional fees or salaries
  • Applications relating to part of your paid employment
  • Projects promoting political parties or religious activities
  • Anything dangerous or illegal

5. Applicants under 18 years of age must have the written consent of a parent or guardian, or an endorsement from a charity or recognised community organisation.

6. Projects that involve children under 18 years of age or vulnerable people (e.g. the elderly or disabled) should have child protection policies in place, and evidence of up-to-date Disclosure and Vetting Service criminal record checks for all relevant people involved in the project.

7. All applicants will be asked to nominate a supporter who may be contacted during the application process to discuss the applicant and their project. Think Big Administrators may also visit the project or interview the applicant by telephone. The applicant must be willing to take part in this process, and where appropriate, make his or her project available for a visit by a member of Think Big staff at a mutually agreed time.

8. Applicants are responsible to obtain any relevant planning permissions, insurance, first aid, supervision, or consents for their projects and ensure all safeguarding steps are taken, if relevant.

9. If an application is unsuccessful, the applicant may reapply. If unsuccessful three  times, the applicant cannot reapply for an Award with the same project. Support from the Think Big team is available should it be required.

10. The Administrators aim to advise applicants within two weeks from the application round closing date whether or not their application for an Award has been successful. Applicants will be contacted via the email address on their application. If, in a particular round, the Administrators are experiencing a particularly high volume and/or quality of applications some applications may be considered for an Award in the following application round instead. If this occurs, the Administrators will advise the applicant.

11. Successful applicants may not reapply at the same level for different projects.

12. Awards are granted on the basis of the original application. If a project changes scope, any proposed changes must be approved by the Think Big Administrators.

13. Successful applicants will receive an Award of £300. The amounts awarded may be subject to change during the course of the project. Any part of the Award that is unused once the project is completed must be returned to Think Big. The Award is not designed to provide top-up funding for larger projects; the funding must be used for the project that is approved.

14. Funding will be given to successful applicants by way of a pre-loaded money card. Think Big will ensure that successful applicants receive their funding after the online launch event that successful applicants must attend.

15. At the first level of the programme successful applicants will need to complete a number of steps to  receive a Think Big welcome pack and their money card:

  • Completed the online self assessment
  • completed their own Think Big project page (a “Cloud”) on the Think Big Website and accepted the sign up agreement
  • Signed up to attend the online launch event to meet the Think Big team, take part in inspiring and informative sessions to support their projects and receive the money card.

16. Successful applicants will be invited to join the Facebook group and attend a series of events and online activity through their Think Big Journey that gives opportunity to share success, gain skills and knowledge around digital and project management and network with other project founders. All dates for launch events and forth coming events are on the 'Get Involved' page on the Think Big website. Applicants can have access to o2 helper time. These are employees of Telefonica UK that give their time to share skills and experience and offer support to project founders during the life span of the project. Helpers receive training and are subject to criminal record checks through the Disclosure and Vetting Service as required.

17. All successful applicants must create and use their Think Big Cloud. The Cloud is designed to provide projects with a forum to effectively publicise their work to other Think Big projects. Upon completing their project if any group or individual has not used their Cloud and marked their project as complete it will be deemed to not meet Think Big completion criteria.

18. All successful applicants will be required to create five project steps that outline how the project will be completed successfully. These project steps must be posted on the Cloud in the appropriate place and then approved by the Administrators. Once approved, projects must check off the steps as they are completed. Only when the fifth step is checked off will Think Big consider the project completed. Think Big encourages all project leaders to complete this important step to demonstrate success. Project leaders will be contacted at this stage to take part in a short Exit Interview.

19. We would like to publicise Think Big projects. Submitting an application constitutes an applicant’s acceptance to having his or her project publicised. Applicants may be required to submit materials that can be used by Think Big for promotional purposes, including photos, testimonials, and/or videos. Any photos and videos posted on the Cloud may be used by Think Big for these promotional purposes without express consent of the project members.
All applicants may be required to submit materials that can be used by Think Big for promotional purposes, including photos, testimonials, and/or videos.

20. If the Administrators or Telefonica believe that any funds given by Think Big are being misused in any way, or that the project is being run for profit purposes then the Administrators or Telefonica reserve the right to withhold or reclaim all or part of the funding, and expel the project from the programme (see Money Card Policy).

21. If, at any time, the Administrators or Telefonica consider that it is no longer appropriate to provide funding to a particular project for any reason, the Administrators or Telefonica reserve the right to discontinue funding for the project.

22. The Administrators and Telefonica accept no responsibility for applications that are lost, delayed, misdirected, incomplete, or cannot be delivered or entered for any technical or other reason. Proof of delivery is not proof of receipt.

23. The Administrators and Telefonica accept no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by applicants as a result of submitting an application or accepting an Award.

24. The Administrators and Telefonica disclaim liability for any injury or damage to the applicant’s or any other person's computer relating to, or resulting from, participating in, or downloading, any materials in connection with the Think Big programme.

25. The Administrators’ decisions on all matters relating to the Think Big programme will be final and no correspondence will be entered into.

26. The Administrators and all participants in Think Big, including all successful applicants, must agree to, and abide by, the Think Big Youth Programme: Safeguarding Young People and Child Protection Policy (or any other similar policy that Think Big puts in place).


1. All successful applicants are asked to use their personal online Think Big Cloud to share progress and success. To participate in and contribute to the Think Big Facebook Group you have to be invited to participate by an administrator. Any personal information you give as part of this registration process and/or any other interaction with us will be collected, stored and used in accordance with our Data Protection Policy.

2. The Clouds and the Think Big Facebook group are welcoming and useful resources for everyone that visits. 

3. Our terms and conditions are the rules governing how you participate in the Think Big Clouds and Facebook group including any comments, username, links, or images you submit ("Content"). In these terms set out in this section, "Our", "we" or "us" means Telefónica UK Limited, a company registered in England (Company Number 01906156).

4. Please read these terms and conditions carefully as accessing and taking part on Clouds and in the Think Big Facebook Group constitutes your acceptance of these terms and conditions.

Posting Content

1. Think Big Clouds and the Facebook Group is provided for your use. The views and opinions expressed on these don’t reflect ours (unless they are from one of our Think Big Staff or an O2 Helper).

2. You must not submit any Content that:

  • breaks any relevant local, national or international law or which incites or encourages others to break any such law;
  • is racist, sexist or homophobic or otherwise discriminatory;
  • is pornographic, obscene, profane, vulgar, or contains swearing (including words which use * or any other symbols instead of a letter to make the profanity less obvious);
  • is defamatory of any person, entity or organisation;
  • is persistently abusive, threatening, bullying, repeatedly a cause of nuisance or annoyance or otherwise illegal towards other Forum users, our staff or our property or that of our agents;
  • is otherwise offensive in our reasonable opinion;
  • infringes the rights (including but not limited to the intellectual property rights) of any person or legal entity;
  • relates to the conduct of a business;
  • includes advertising, or is soliciting business;
  • impersonates, or attempts to impersonate another person, whether or not that person is a user of this forum.
  • infringes the privacy of an individual or company, including (but not limited to) posting location and/or contact details of another person;

3. To help us moderate the Clouds and Facebook group, all Content must be in English only.

4. Before posting Content which contains an image of another person(s); property owned by another person(s); and/ or reference to another person which might be used to identify them (either alone, or in combination with any other Content), you must get that person’s consent before you post it.

5. Should you find any Content that you feel is inappropriate or not in line with these rules, please let us know by emailing hello@o2thinkbig.co.uk. If we agree that it should be removed, it may take a day or so for the Content to be removed.

6. We’ll review the Content you submit to the Clouds or Facebook Group to make sure it’s suitable, relevant and in line with the above guidance.

7. If you post things that go against the guidance then we may require that any future Content posted by you is checked by us before it’s allowed to go on the site or even place a temporary or permanent suspension of your ability to participate in Clouds or the Think Big Facebook activity. If you submit or share offensive or inappropriate Content or otherwise engage in any disruptive behaviour, and we think your behaviour is serious and/or repeated, we may use whatever information that is available to it about you to stop any further such infringements.

8. We reserve the right to delete any contribution, or take action against any member, at any time, for any reason.

9. We reserve the right to report to the relevant authorities any Content which we believe to be illegal.

Who owns the Content?

We don’t claim to own any Content you submit or make available via Clouds or the Facebook group and you’ll continue to own all rights in that Content. You’ll have the right to use your Content in any way you choose. However, by submitting to or making available any Content you agree to grant us a perpetual, royalty-free, irrevocable, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, make available to the public (on the Clouds or Facebook or elsewhere), and exercise all copyright and publicity rights with respect to the Content worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your Content as we may require.

By submitting or making available any Content, you also agree to waive all moral rights in that Content. We may (without notice to you) grant the same or other rights in respect of your Content to third parties without payment to you and sell, distribute or otherwise publish your Content outside of the Clouds or Facebook. If you don’t want to grant us the rights set out above, please don’t submit your Content. However we do endeavour to always contact project leaders if Think Big wishes to use their projects in any form of publicity or showcasing.

Other rules

1. The majority of Content posted on Clouds and Think Big Facebook is created by members of the public. The views expressed are theirs and unless specifically stated are not ours. We are not are responsible for any Content posted by members or for the availability or Content of any third party sites that are accessible through the Forum. Any links to third party websites from the online pages do not amount to any endorsement of that site by us and any use of that site by you is at your own risk.

2. If any one of these terms and conditions is held invalid by any law, rule, order or regulation of any government, or by the final determination of any court of a competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions not held to be invalid.

3. Our terms and conditions are governed by and construed in accordance with English Law. Both you and we submit to the exclusive jurisdiction of the English courts.

4. We reserve the right to review and revise our terms and conditions from time to time without giving you prior notice and by using the Website clouds and facebook after any revision of our terms and conditions, you agree to be bound by the changes we’ve made.

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